Legal

Terms & Conditions

Last updated: June 2026

Please read these Terms and Conditions carefully before using Ordaflow. These terms govern your access to and use of our platform and services.

1. Acceptance of Terms

By creating an account or using Ordaflow, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the service. We may update these terms from time to time. Continued use of Ordaflow after changes constitutes acceptance of the new terms.

2. Description of Service

Ordaflow is an order management platform designed for small businesses operating on WhatsApp. It allows you to log orders, manage customers, track deliveries, and view revenue analytics. The service is provided "as is" and may be updated, modified, or discontinued at any time.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, complete, and current information when registering. You must notify us immediately of any unauthorised use of your account.

4. Acceptable Use

You agree to use Ordaflow only for lawful purposes and in accordance with these terms. You must not misuse the platform by knowingly introducing malicious code, attempting to gain unauthorised access to any part of the service, using the service to harass or harm others, or violating any applicable local or international laws.

5. Data and Privacy

Your use of Ordaflow is also governed by our Privacy Policy, which is incorporated into these terms by reference. By using the service, you consent to the collection and use of your data as described in the Privacy Policy.

6. Intellectual Property

All content, branding, and software that forms part of Ordaflow is owned by or licensed to us. You may not copy, reproduce, or distribute any part of the service without our prior written consent. Your data remains yours. We claim no ownership over the orders, customer records, or business information you enter.

7. Limitation of Liability

To the maximum extent permitted by law, Ordaflow and its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability to you for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

8. Termination

We reserve the right to suspend or terminate your account at any time if you breach these terms or if we decide to discontinue the service. You may also delete your account at any time. Upon termination, your right to use the service ceases immediately.

9. Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Nigeria.

10. Contact

If you have any questions about these Terms and Conditions, please contact us at hello@getordaflow.com.